Privacy Policy

Our website address is: https://cxpedia.com.

At CXpedia, we prioritize your privacy and are dedicated to safeguarding the personal information of our members, visitors, advertisers, and partners. We will only share your name, email, or other personal information if you explicitly give us consent to do so.

What kind of personal information does CXpedia collect?

We only collect the information we need to complete the registration process. This includes personally identifying details such as your name, contact information, and other relevant data required for membership registration, purchases from our online store, member surveys, discussion postings, and personal correspondence.

What does CXpedia do with this information?

We use it to send out email communications, fulfill orders, or for other stated purposes on our website pages that require this data. If you require access to our sponsored content — such as white papers, reports, case studies, and webinars — please note that you will need to submit profile information, including job, company, industry, and location.

We may share your profile information with the sponsor who provides the content you view. This information will only be used for follow-up purposes if you explicitly agree to it.

Finally, CXpedia may share personal information about members or any content they provide only in cases where we believe it is necessary to enforce our terms of use or copyright policy or to comply with legal processes or requirements.

At CXpedia, we take appropriate measures to safeguard your personal information. Our database of members is restricted to only those who require access to provide the service. Additionally, credit card numbers are never retained for marketing or other purposes, and we use third-party services with secure server technology to process credit card transactions.

How to Opt-Out of Our Newsletter

At CXpedia, we have simplified the unsubscribe process for our members. An encrypted “unsubscribe” link is provided at the end of each newsletter to enable complete removal from CXpedia publications. Alternatively, a newsletter subscriber may request removal by contacting CXpedia at any time.

Cookie Usage

CXpedia uses cookies (small text files placed on the user’s hard drive) to enhance the browsing experience by saving profile information, enabling forms to autofill based on prior visits. However, CXpedia only receives data when a form has been submitted by the user.

Furthermore, CXpedia may display ads from Google and advertising partners that could use or store cookies on the user’s device. Ads might be personalized with data stored in these cookies. CXpedia does not control which ads third-party advertising services display and doesn’t have access to this information.

GDPR

CXpedia strictly adheres to the General Data Protection Regulation (GDPR), which aims to protect the privacy and personal data of individuals within the European Union. Adopted on April 27, 2016, the regulation came into effect on May 25, 2018.

As a data controller, CXpedia determines the objectives and means of processing personal data. We also utilize third-party services as data processors.

In compliance with GDPR guidelines, CXpedia:

  • Only collects or processes data when necessary to fulfill our services and comply with government regulations and laws.
  • Ensures confidentiality and limits the utilization of data to its intended purpose and with appropriate consent. We never sell data to third parties without explicit consent.
  • Offers transparency regarding the use and confidentiality of user data during the registration process and how individuals can unsubscribe from further communication.
  • Provides information about the source and date of data acquisition and retains it for five years. All individuals have the right to request removal of their personal information promptly.
  • Incorporates explicit user consent in every communication form and enables users to withdraw consent at any time.
  • Trains employees to understand the GDPR obligations and regularly reviews our policy in light of legislative changes.

User agreement to Privacy Policy

When accessing CXpedia.com, you must abide by our Privacy Policy. If you disagree with our policy, kindly refrain from using the site. We may modify this policy at any time but will keep you updated on any changes. Do not hesitate to contact us if you have any concerns.